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　　考研倒计时53天

　　

　　【类别一：投诉信】

　　

　　写作步骤：说明写作目的为投诉问题—>描述具体情况—>期待解决方案

　　1. 材料题目

　　Directions:

　　You bought a digital camera in a store last week, and you have found that there is something wrong with it. Write a letter to the store manager to explain the problem, express your complaints and suggest a solution.

　　You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use “Li Ming” instead.

　　这封信写给谁？这是一封什么信？信的主题是什么？我要做什么？

　　1.写给经理；

　　2. 投诉信；

　　3. 说明相机问题

　　4. 我的建议解决办法是什么？

　　2. 范文

　　Dear Manager,

　　I am a membership of your store. I am writing to complain about the quality of the digital camera I bought last Sunday at your store.

　　During a week, problems of the camera have emerged one after another. The quality of the product is inaccessible to my expectation. For one thing, the screen always turns black, making the camera no different from a traditional one. For another, the battery is distressing as it supports the camera’s operation for only two hours. It’s inconvenient to take it .

　　Therefore, I wish to exchange it for another camera or declare a refund. I will appreciate it if my problem receives due attention.

　　Yours sincerely,

　　Li Ming

　　3.投诉信模版

　　Dear Sir or Madam,

　　As a regular customer of your_______.I was completely disappointed to find that_______. Therefore, I am writing this letter to draw your attention to the matter in hope that the present situation will be improved.

　　First of all, _______ , which brought me much trouble and inconvenience. Worst of all is that .

　　I wish to exchange it for another camera or declare a refund. I hope you will take this matter into serious consideration and give me a satisfactory reply as soon as possible.

　　I sincerely hope that you will review your management and improve your service.(投诉服务）

　　Yours sincerely,

　　Li Ming

　　【类型二：求职信】

　　

　　写作步骤：自我介绍从哪里得知招聘信息—个人情况简介—期待回复

　　1.材料题目

　　Directions:

　　You are a graduate student of X University, and you are interested in the position of business manager that is advertised on the newspaper. Write a letter to the company stating the reasons for your application, your qualification for the position, and asking for an interview.

　　Do not sign your own name at the end of the letter. Use Li Ming instead. Do not write the address.

　　2.范文

　　Dear Sir or Madam,

　　I am writing to apply for the position of business manager you advertised in 58 website.（我应聘什么职位？我从哪里得知招聘信息？）

　　To briefly introduce myself, I was graduated from School of Economics and Management of Pecking University in 2013. You will not from my enclosed resume that I had been awarded the First Prize Scholarship four times for my academic performance. After graduation, I worked as a manager assistant for over 6 years in a renowned international company. I hope that such work experience can be taken into favorable consideration.（个人情况简介）

　　I have also enclosed a resume for your reference. I would be grateful if you could arrange an interview at your earliest convenience. （希望能够有机会面试）

　　Yours sincerely,

　　Li Ming

　　3.求职信模版

　　Dear Sir or Madam,

　　I am writing this letter to apply for the position of advertised in_______.

　　To briefly introduce myself, I am a senior(a graduate) in Department of at________. You can find from my enclosed resume that my qualifications and experience meet your requirements well. Besides, my personality is also well suited to becoming your employee.

　　I would appreciate it if you could grant me an interview so that I can personally explain in more detail the relevance of my experience.

　　Yours sincerely,

　　Li Ming

　　【类型三：建议信】

　　

　　自我介绍、说明目的—>委婉地提出建议及改进措施，或提出忠告—>礼貌地总结或期盼回复

　　1.材料题目

　　Directions:

　　Write a litter to your university library, making suggestions for improving its service.

　　Do not sign your own name at the end of the letter. Use “Li Ming” instead.

　　2.范文

　　To Whom It May Concern,

　　As a student of this university, I would like to take the opportunity to express my appreciation for your kind assistance as always. Meanwhile, I feel that it would be beneficial to express my views concerning the quality of the library service. （自我介绍—感谢对方的服务—说明此信的目的是提建议）

　　In the first place, I find that most keyboards of the library computers are in poor operation, which brings much inconvenience to the users. I would also recommend the library to improve the efficiency of purchasing new books and subscribing to academic journals. Last but not least, the study rooms need to be furnished with a better lighting system.

　　I hope that you take my suggestions into serious consideration.

　　Yours sincerely,

　　Li Ming

　　3.建议信模板

　　Dear Sir or Madam,

　　You have asked me for my advice with regard to _______, and I will try to make some feasible suggestions here.

　　In my humble opinion, you would be wise to take the following actions..

　　I hope you will find these proposals useful, and I would be ready to discuss this matter with you in further detail.

　　Yours sincerely,

　　Li Ming

　　公函范文

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